Saturday, February 13, 2010

Server Down - Feb 13 [RESOLVED]

The BWD server was rebooted earlier today (about 1.5 hours ago) to correct some issue, but unfortunately, that seems to have caused greater issues. The server is down and they are working on getting it back up. As of 6:50pm, still not back up, but will update this post when the issue has been corrected. Sorry for the inconvenience.

UPDATE: (7:31pm ET)
This is a very serious issue. We will continue to monitor it and update you here.
The following update was posted by the hosting company:

February 13, 7:20 PM (NY time)
ACCELEX SERVER UPDATE:
The server had to be rebooted due to an overload. Unfortunately, the reboot left the file system of the entire server in a state of disrepair, which has led to a loss of data for all web sites on the server. At this time, the DC techs are attempting to repair the damage and recover the data. More information will be posted here when it becomes available.
If the data can not be recovered as-is, we will begin restoring the most recent backups available. Please note that the MySQL partition was not damaged, so database information will still be up-to-date. It is only files that will have to be restored.


February 13, 8:42pm (NY time)
The file system check is currently at 43%. Updates will be posted as they become available.


February 13, 10:42pm (NY time) (BACK ONLINE)
The server had to be rebooted due to an overload. Unfortunately, the reboot left the file system of the entire server in a state of disrepair, which led to a loss of data for all web sites on the server. The DC techs were successful in repairing the damage and recovering the data in a relatively short period of time. Thank you for your patience while the problem was resolved.