It has come to my attention that the BWD hosting servers are completely unavailable at the moment. Websites and Email are down until the service can be restored. I'll update this post as there are any developments, or when the service is restored completely.
Sorry for the inconvenience.
RESOLUTION:
At about 5:15pm, service was completely restored. Let me know if you're having any trouble with website access and/or email sending and receiving.
Wednesday, June 23, 2010
Wednesday, May 12, 2010
Overloaded Server Causing Intermittent Connection Issues
The BWD shared server (where most all BWD clients are hosted) is experiencing trouble current due to heavy traffic from a non-BWD account on that same server. This is causing dropped connections when checking for or sending email, inability to connect to databases, as well as very brief downtime for your sites. The problem is being troubleshooted currently, and will be corrected some time today.
This post will be updated when the problem has been resolved.
This post will be updated when the problem has been resolved.
Monday, May 3, 2010
BWD Hosting Down: 9:30am ET 03 May 2010
The BWD servers are currently completely down. Web and email is inaccessible until service is restored. Will continue to monitor the situation and provide updates here.
UPDATE: 10:05am ... just after I posted the initial notice, the service has been restored. Please contact me if you are having any continued connection issues.
UPDATE: 10:05am ... just after I posted the initial notice, the service has been restored. Please contact me if you are having any continued connection issues.
Labels:
BWD Servers,
Downtime,
Mail Servers
Saturday, February 13, 2010
Server Down - Feb 13 [RESOLVED]
The BWD server was rebooted earlier today (about 1.5 hours ago) to correct some issue, but unfortunately, that seems to have caused greater issues. The server is down and they are working on getting it back up. As of 6:50pm, still not back up, but will update this post when the issue has been corrected. Sorry for the inconvenience.
UPDATE: (7:31pm ET)
This is a very serious issue. We will continue to monitor it and update you here.
The following update was posted by the hosting company:
UPDATE: (7:31pm ET)
This is a very serious issue. We will continue to monitor it and update you here.
The following update was posted by the hosting company:
February 13, 7:20 PM (NY time)
ACCELEX SERVER UPDATE:
The server had to be rebooted due to an overload. Unfortunately, the reboot left the file system of the entire server in a state of disrepair, which has led to a loss of data for all web sites on the server. At this time, the DC techs are attempting to repair the damage and recover the data. More information will be posted here when it becomes available.
If the data can not be recovered as-is, we will begin restoring the most recent backups available. Please note that the MySQL partition was not damaged, so database information will still be up-to-date. It is only files that will have to be restored.
February 13, 8:42pm (NY time)
The file system check is currently at 43%. Updates will be posted as they become available.
February 13, 10:42pm (NY time) (BACK ONLINE)
The server had to be rebooted due to an overload. Unfortunately, the reboot left the file system of the entire server in a state of disrepair, which led to a loss of data for all web sites on the server. The DC techs were successful in repairing the damage and recovering the data in a relatively short period of time. Thank you for your patience while the problem was resolved.
Labels:
BWD Servers,
Downtime,
Resolution
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