Showing posts with label Migration. Show all posts
Showing posts with label Migration. Show all posts

Thursday, April 2, 2020

The primary BWD server is being upgraded! This will involve a complete data migration to the new server, which will require downtime - up to three hours of downtime, actually. The migration is currently scheduled for 1:00am EDT Saturday, April 4th. This time should allow for the least disruption for everyone on this server.

Nothing will be changing for your account (logins, settings, etc) but the hardware will be improved. Here's what the hosting company said about the migration:

Why are we doing this?

The upgrade offers many benefits such as safer and more secure environments, increased stability and overall better quality of service. 

What will happen during your VPS server migration?

During the migration, your VPS server will need to be offline while we migrate your disk storage data. This means your website(s) will not be available. The migration will not require a change in your IP address or server name. No data will be lost in the migration.

If you experience any issues following the migration, please let me know and I'll address them as soon as possible.

Again, sorry for the inconvenience of website and email downtime, but the service improvement will be worth that inconvenience going forward.

Friday, August 2, 2013

ALL SITES DOWN - Hosting Server Company change IMMINENT


To all BWD clients—

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ALL SERVERS/ACCOUNTS are temporarily offline.
I am not sure when this will be resolved. I will do everything I can to expedite the recovery of your sites and email.
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Unfortunately, the hosting company I have used since 2010 was sold last year to an awful, horrible (greedy, unscrupulous) internet mega-company (Endurance Int. Group - the same company that owns iPower, whom I last left because of similarly shoddy service/support)

Since then their service and customer support has plummeted. It is beyond frustrating to me, and I am certainly aware that the same is (likely) true for you. I am very sorry for this inconvenience. I was hoping to ride it out a bit longer with the current company, but as I am aware of the business practices and philosophy of their parent company, I am certain now that it will NOT improve.

Please stay tuned to this page, and your email. I will be in touch soon about the transition to a new host. As much as is possible, it will be a transparent, seamless transition for you. (You won't notice it, if all goes perfectly.)

Thank you for your continued business.
Let's hope the next server company does not sell out to the same sort of mega-business that does not care about service and customer support.

Greg Campbell
BWD

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UPDATE: All sites are now back online. The migration to a new hosting company will happen today, if possible.

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NEW UPDATE: All sites are back offline, and have only intermittently been online today. I am in the process of moving everything to a new hosting company. That should be completed by Monday morning, August 5th.